Internal – Zoom Phone Survey Thank you for taking this short survey about Zoom Phone. Your answers are confidential, and any feedback you give will help us to improve the service. Name (optional) Team *Have you successfully transitioned to using Zoom Phone consistently for work? *YesNoNot sureDo you find the phone easy to use? *YesNoNot sureDo you use the chat function in Zoom? *YesNoNot sureDo you use the SMS function in Zoom? *YesNoNot sureDo you use chat or SMS more often? *ChatSMSI use them equallyDo you find making calls easy? *YesNoNot sureHow often do your calls connect? *Most of the time - 75-100%Some of the time - 50-75%Not much of the time - 25-50%Hardly ever - 0-25%Not sureHow often do your calls drop or fail? *Hardly ever - 0-25%Not much of the time - 25-50%Some of the time - 50-75%Most of the time - 75-100%Not sureHow easy is it to use the Zoom features on a computer? *Very easyEasyNot easyVery difficultNot sureCan you access the messages from your phone on the computer? *YesNoNot sureAre you running into any issues? If so, what are they? Do you need any additional training or support? If so, how can we help? Additional information or comments NameSubmit